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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terry McKInney

Terry McKInney

January 14, 2025

5  out of  5
rating by Terry McKInney
"The rates that was quoted far surpassed what I expected. Adra is a consulate professional and a pleasure to work with."
We responded:
"Thank you so much for your kind words, Terry! We're thrilled to hear you had a great experience. We look forward to serving you again soon!"
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Mina Shareghi

January 14, 2025

5  out of  5
rating by Mina Shareghi
"After spending all day on the phone with many different insurance agencies looking for the right policy, I filled out a request for a call on the State Farm website. I immediately received a call from Harrison at Steve Little Insurance. He helped me find the exact auto policy I wanted and offered the best rate. The process was quick, smooth, and painless and he explained everything very clearly. This was my first time purchasing my own insurance and I couldn’t have asked for a better experience. Thank you!"
We responded:
"Wow, thank you for the fantastic review, Mina! We’re so happy to hear you had a positive experience, and we can’t wait to welcome you back!"
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Richard Gitterman

January 7, 2025

5  out of  5
rating by Richard Gitterman
"I have been dealing with Steve Little insurance for both my personal homeowner’s insurance and also have trusted them with our condo association’s insurance policy. They have always provided excellent service with a very quick response time. They are patient with any questions that come up and their follow up is also noteworthy . I will be contacting them for auto insurance as soon as the needs comes up. An excellent company !"
We responded:
"Thank you for the amazing review, Richard! We're happy that we could exceed your expectations and provide a positive experience. We can’t wait to work with you again!"
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Eric Little

January 4, 2025

5  out of  5
rating by Eric Little
"One of the very best!"
We responded:
"Thank you for your five-star review and your kind words, Eric. I'm so glad my office was able to help you quickly and efficiently. Thank you!"
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Donna Lynn Sam

January 3, 2025

5  out of  5
rating by Donna Lynn Sam
"After almost 10 years with my previous agency, I searched for a new carrier and connected with Audra of State Farm. She was easy to work with (wasn't pushy). She presented options I asked for and in the end I found State Farm insurance was best for me. Looking forward to working with her and feel confident with my choice."
We responded:
"Thank you for sharing your experience, Donna Lynn! We're so glad to hear that working with Audra was a positive and stress-free experience for you. It's great to know that you found the right coverage with State Farm. We're excited to continue working with you and are confident you'll be well taken care of. Feel free to reach out anytime!"
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Rick Jordan

January 2, 2025

5  out of  5
rating by Rick Jordan
"Great people to work with! Very responsive and timely, even during the holidays. 10/10"
We responded:
"Rick- I am so incredibly grateful that you took the time to leave us this review. It's customers like you that make our job wonderful. We look forward to serving you again."
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Stacey Yamanouye

January 2, 2025

5  out of  5
rating by Stacey Yamanouye
"Audra was very nice and understanding of my situation. She helped out as much as she could to give me to best quality and affordable insurance."
We responded:
"Thank you for taking the time to provide us with such a great review, Stacey. We appreciate your business!"
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Briana

December 21, 2024

5  out of  5
rating by Briana
"Audra 👍🏽"
We responded:
"Thank you for the five-star review, Briana! It is our pleasure to be able to assist you."
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Michael Spataro

December 20, 2024

5  out of  5
rating by Michael Spataro
"I had a fantastic experience working with Audra Chioino and her office! The process of switching my auto policy was seamless, and Audra was incredibly helpful and efficient. She kept me informed every step of the way, answered all my questions, and ensured everything was handled quickly. I appreciate the excellent service and professionalism. Highly recommend this office for all your insurance needs!"
We responded:
"There's no better compliment than hearing a great review about our staff, Michael. Thank you for putting your trust in our agency!"
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Adam Cassella

December 19, 2024

5  out of  5
rating by Adam Cassella
"Harrison and the rest of the team were able to quickly answer my questions and provided great service"
We responded:
"Thank you so much for your business and your awesome five-star review, Adam! My office is always available to help with any of your insurance needs!"
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Gail Greer

December 19, 2024

5  out of  5
rating by Gail Greer
"Today, I was ably assisted by a very capable employee who well represented the office of Steve Little, the State Farm Insurance Agent in West Los Angeles. My family has been served well by all staff and it appears that well serving the public is what they do best. Have lovely holidays. Gail Greer, Ed.D."
We responded:
"Thank you for the positive comments and great rating, Gail! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency."
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Kristopher Valencia

December 19, 2024

5  out of  5
rating by Kristopher Valencia
"Years as a customer. Always responsive and attentive to needs."
We responded:
"We appreciate your positive feedback, Kristopher! Let us know if there's anything else we can do for you."
Profile photo of Cam Maloni

Cam Maloni

December 19, 2024

5  out of  5
rating by Cam Maloni
"Steve and his team have handled my insurance needs for over ten years. Throughout that time they've provided amazing customer service both in terms of speed and reliability. The pinnacle of which was when I needed an engagement ring insured before leaving on the vacation I planned to propose on. I had just gotten the ring from the jeweler and our flight left that afternoon, but to insure it, Steve needed to see it in person and take a photograph. Steve's associate Paulo left then and there and met me in the middle of a parking lot by our apartment while I told my girlfriend "I just need to run out and grab some travel soap". The ring was insured. The trip was saved. The girlfriend became a fiance and later my wife, and to this day Steve handles all our insurance needs."
We responded:
"Thank you so much for sharing such a heartfelt story, Cam! We’re truly honored that you’ve trusted us with your insurance needs for over ten years. It’s wonderful to hear how we were able to go the extra mile to help make your proposal happen without a hitch. Moments like that are what make our work so rewarding, and we’re so glad we could be part of such a special memory. We look forward to continuing to serve you and your family for many more years to come!"
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Jessica Shelton

December 17, 2024

5  out of  5
rating by Jessica Shelton
"The team at Steve Littles State Farm has been taking care of our insurance for more than 7 years. They are always highly responsive, personable and helpful, in particular Paulo da Costa, they take care of our household vehicle and life insurance. I would highly recommend them."
We responded:
"Your review made our day, Jessica! Thank you for your support, loyalty over the years, and we’re grateful for your feedback. We hope to see you again soon!"
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Jonathan Liu

December 16, 2024

5  out of  5
rating by Jonathan Liu
"I've been working with this agency for many years and so far I'm very satisfied with the service Steve's team has provided. Recently I had to get some updates on our policies, and Paulo from the office has been extremely helpful. I appreciate his promptness to get back to me and answer all my questions. I'd recommend this agency to anyone looking to get insurance policies. Thank you!"
We responded:
"Thank you so much for your kind words and continued trust in our agency, Jonathan! I’m so glad to hear that Paulo was able to assist you with your policy updates and provide the prompt and helpful service you deserve. We truly appreciate your recommendation and are always here to help with any of your insurance needs. Thanks again, and we look forward to working with you for many more years!"
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Francis Vazquez

December 16, 2024

5  out of  5
rating by Francis Vazquez
"I had a question regarding a policy payment date and Meenas Arakelian got back to me immediately, he kindly explained with details all I needed to know. He sounded professional and knowledgeable. He deserves 5 stars!"
We responded:
"Thank you so much for your business and your awesome five-star review, Francis! My office is always available to help. Please do not hesitate to call, email or text us if you need anything."
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sherry scott

December 14, 2024

5  out of  5
rating by sherry scott
"This is agency is wonderful they are always able to help me out with any issues. Their response time is great always getting my call back promptly good to have a friendly agent office"
We responded:
"We can’t thank you enough for your kind words and rating, Sherry! We’re so grateful for your support and look forward to your next visit!"
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Emerson diaz

December 13, 2024

5  out of  5
rating by Emerson diaz
"I spoke with Meenas, we had a few conversations over email, then I got to speak to him over the phone and I must say, what a great person to talk to; he was able to cut my insurance bill in half and give me the quality name of State Farm to back up my insurance needs. During these times that it is so hard to find the best prices for insurance it feels good to find someone who made the search as pleasant as it will ever be. Thanks again looking forward to our new policy. Blessings"
We responded:
"Thank you for the amazing review, Emerson! We’re so glad you enjoyed your experience and appreciate you choosing us. We can’t wait to serve you again soon!"
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Joe Jaworski

December 12, 2024

5  out of  5
rating by Joe Jaworski
"Really impressed with this office. Live person answering phone after short recorded message announcing prompts was very helpful and routed me to excellent agent Meenas Arakelian who expertly guided me through the process of getting my daughter insured for her new car. Meenas promptly sent quotes via email, and he had us signed up and then transaction completed within a few minutes. I highly recommend this extremely professional office."
We responded:
"Your feedback means the world to us, Joe! Thank you for the positive review, and we’re so happy we could meet your expectations. Looking forward to your next visit!"
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32 Ology

December 12, 2024

5  out of  5
rating by 32 Ology
"Amazing team. They are very responsive, customer service oriented and competitively priced!"
We responded:
"Thank you so much for the five stars! We appreciate the great review!"
Profile photo of KENNETH DORSHKIND

KENNETH DORSHKIND

December 10, 2024

5  out of  5
rating by KENNETH DORSHKIND
"I have used the Steve Little/State Farm agency for over 20 years and have been very pleased with the service they provide. When questions arise, they promptly reply. Paulo DaCosta has been particulary responsive, and it has been easy to work with him. As insurance rates rise, Paulo and his colleagues have always provided great suggestions about how to tailor my auto and home insurance policies to lower costs. I am happy to recommed Steve Little/State Farm."
We responded:
"Kenneth, Thank you so much for your kind words and for being a loyal client for over 20 years! We truly appreciate your trust in our agency. I'm glad to hear that Paulo has been able to assist you in tailoring your policies to meet your needs and help lower your costs. Providing great service and solutions is our priority, and it's wonderful to know we've succeeded in doing that for you. We really appreciate your recommendation and are here for anything you need in the future! Thanks again! We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!"
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Tomas Newsom

December 6, 2024

5  out of  5
rating by Tomas Newsom
"We have been with Steve and State Farm for probably 15 years, and he has always provided the best service, friendly, personal and super nice guy and trustworthy. All the staff have always been amazing with us as well and very responsive. I highly recommend Steve and State Farm for business, auto and home Insurance."
We responded:
"Thank you so much for your kind words, Tomas! I truly appreciate your loyalty over the years and am grateful for the opportunity to serve you. It’s great to know that our team has consistently met your expectations with friendly, responsive service. I look forward to continuing to assist you with all your insurance needs. Thank you again for your recommendation!"
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D Moore

December 2, 2024

5  out of  5
rating by D Moore
"Steve and his team are on the ball! I called and left a message about needing help with getting our State Farm policies transferred from another state and I got a call back within minutes! Meenas answered all my questions and took care of everything! Definitely recommend this agency!"
We responded:
" Thank you so much for the great review! I’m really glad to hear that Meenas was able to take care of everything and answer all your questions. We pride ourselves on being responsive and efficient, so it’s awesome to know that we hit the mark for you. Your recommendation means a lot to us! If you need anything else in the future, don’t hesitate to give us a call. We’re here to help! – Steve"
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Shane Lavner

November 28, 2024

5  out of  5
rating by Shane Lavner
"Extremely personable and helpful! Audra made what could've been a confusing call clear and as enjoyable as an insurance call can be by being patient and friendly!"
We responded:
"Thank you, Shane! Your recommendation is highly appreciated, and we look forward to assisting you in the future."
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Deborah Fischler

November 27, 2024

5  out of  5
rating by Deborah Fischler
"We’ve been with Steve Little easily 20 years. He has a great staff, responsive and helpful."
We responded:
"Thank you so much for this incredible review and your continued business here, Deborah! We are so happy to hear we've met and exceeded your expectations and we hope to continue doing that for many years to come! Thank you again for this fantastic review!"