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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jill Thelen

Jill Thelen

November 6, 2024

5  out of  5
rating by Jill Thelen
"Love working with Steve and his team, they are responsive and always addresses the questions I have in a timely manner. If you're looking for a great Insurance Agent, he is the one!"
We responded:
"Thank you so much for your kind words, Jill! I really appreciate you taking the time to share your experience. It’s always a pleasure working with you, and I’m glad we’ve been able to address all of your questions promptly. If you ever need anything else, don’t hesitate to reach out! Thanks again for the trust you’ve placed in me and my team."
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Walter Graves

November 5, 2024

5  out of  5
rating by Walter Graves
"I'd recommend them today than everybody I know every time I have a little problem with everything I'll give him a call I've never solve it all and I always nice and friend never got you always ready to help thank you"
We responded:
" Walter, thank you so much for your thoughtful review! We're thrilled to hear that you've had such a positive experience and that we're always able to help when you need it. We truly appreciate your trust and are always here for you whenever you need assistance. Thanks again for recommending us—your support means a lot!"
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Tw1n UNO

November 2, 2024

5  out of  5
rating by Tw1n UNO
"Good service and prices..."
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you found our team helpful and that we were able to put together policies that meet your needs while saving you money. I am always here to help with any questions you have. "
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Jay

November 2, 2024

5  out of  5
rating by Jay
"Amazing! The best process"
We responded:
"Thank you for the five-stars, Jay! We're thrilled to have met your expectations. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."
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Margarita Suria-Griesbach

October 24, 2024

5  out of  5
rating by Margarita Suria-Griesbach
"Very friendly staffing and they answered all my questions in a timely manner."
We responded:
"Thank you, Margarita, for your feedback! We’re glad to hear that you found our staff friendly and that your questions were answered promptly. If you need any more assistance, don’t hesitate to reach out!"
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Crystal Attwell

October 23, 2024

5  out of  5
rating by Crystal Attwell
"Very professional and quick to reply with my requests."
We responded:
"We truly appreciate you recommending our agency, Crystal, it means a lot to us. Please don't hesitate to contact us if you need our assistance with any of your insurance needs, we will be happy to help!"
Profile photo of Lelanie Wilkinson

Lelanie Wilkinson

October 23, 2024

5  out of  5
rating by Lelanie Wilkinson
"I had a great experience working with Meenas on a state to state transfer from Texas. He was very knowledgeable and was able to provide all the help I needed."
We responded:
" Lelanie, thank you for your feedback! We’re so glad to hear that you had a great experience with Meenas during your state-to-state transfer. It’s wonderful to know that his knowledge and assistance made the process easier for you. If you need any further help, we’re here for you!"
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James King

October 19, 2024

5  out of  5
rating by James King
"Excellent service and team. I have been with Steve Little and his team for years and have been pleased with their service and information especially when dealing with my auto and home policies. I highly recommend this office."
We responded:
"Thank you so much for your wonderful review, James! We’re thrilled to hear that you’ve had such a positive experience with the team and I over the years. Your recommendation means a lot to us, and we look forward to continuing to serve you with your auto and home policies!"
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Deborah Rappa

October 16, 2024

5  out of  5
rating by Deborah Rappa
"This agency is so great to work with. They explain the insurance with great detail I will recommend Audra Chionio to my friends and family. She really took time with my insurance needs! Thank you!!"
We responded:
"Thank you so much, Deborah, for your kind words! We're thrilled to hear that Audra provided you with such detailed and personalized service. Taking the time to understand and meet our clients' insurance needs is a top priority for us. We truly appreciate your recommendation and look forward to continuing to assist you, your friends, and your family with any insurance needs. Thanks again!"
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Trentin Sidler

October 14, 2024

5  out of  5
rating by Trentin Sidler
"By far the best experience I’ve ever received with any insurance company, and just generally the best customer service from any industry. Damn near wanted to be his best friend. Not to mention they’re more than 60% less Monthly, then my previous insurance. Ask for Steve Little to get some Big savings!"
We responded:
"Thank you so much for the kind words, Trentin! My team and I strive to provide you with the customer care that you deserve, so I'm ecstatic to hear that our service is the best you've ever received. That's exactly how we hope all of our customers will feel! I'm so glad we could save you so much on your insurance and make your experience with our agency so great. I look forward to serving you again in the future!"
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Christopher Jurgens

October 14, 2024

5  out of  5
rating by Christopher Jurgens
"Audra was able to help me save money on my auto insurance. I was even able to get life insurance with her. I feel so much better knowing my family is protected!"
We responded:
"Thanks for your review, Christopher! I'm so glad Audra could help provide you with some savings and peace of mind. She'll be excited to know you enjoyed her service!"
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Keith Cassidy

October 11, 2024

5  out of  5
rating by Keith Cassidy
"The agent provided excellent service and a quick response."
We responded:
"Thanks for your positive feedback, Keith! It's great to know that your agent's service was so excellent. We appreciate your business!"
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Suvany Cowie

October 11, 2024

5  out of  5
rating by Suvany Cowie
"Steve and his team were a great help to me and one of the Communities I manage. I had an issue with a policy, and they were able to resolve it quickly and efficiently."
We responded:
"I'm glad we could be of service and provide the swift assistance you needed! My team and I are always more than happy to help with all your insurance needs. Thanks for leaving us a great review, Suvany!"
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Alicia Solis

October 10, 2024

5  out of  5
rating by Alicia Solis
"Very happy with this agency. They are very responsive and super polite. Seamless experience. A++"
We responded:
"Thank you for your wonderful review, Alicia! Your satisfaction is our top priority, and I'm glad my team and I could provide you with the service you deserve. We appreciate your business!"
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Ryan Wirth

October 10, 2024

5  out of  5
rating by Ryan Wirth
"Great service, efficient people and overall a positive experience."
We responded:
"Thank you for the kind words, Ryan! I'm glad my team and I could provide great service and make your experience so positive. We appreciate your business!"
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michael cassell

October 8, 2024

5  out of  5
rating by michael cassell
"Absolutely optimal customer service! Very happy, thank you!"
We responded:
"Thank you so much for the kind review, Michael! I'm glad we were able to provide you with great service and that you were happy with your results. My office is always available to help with any of your insurance needs!"
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Ian De Los Reyes

October 4, 2024

5  out of  5
rating by Ian De Los Reyes
"Paulo was great! Responded very quickly with the right document that I needed."
We responded:
"It's great to hear that you enjoyed working with Paulo! He's a great asset to our team. Thanks for reviewing our agency, Ian!"
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Vanna Nazaryan

October 3, 2024

5  out of  5
rating by Vanna Nazaryan
"Paulo is extremely friendly, experienced and a professional."
We responded:
"Thank you, Vanna, for sharing your feedback about Paulo! I'm glad his experience and friendly attitude stood out to you and made your experience with our agency a positive one. If you ever need further assistance, Paulo and the rest of our team will be happy to help!"
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sandra hernandez

October 2, 2024

5  out of  5
rating by sandra hernandez
"It's always a pleasure working with Steve Little and representative Paul DaCosta. Their professionalism, and prompt response to all needs is great and very much appreciated. I highly recommend!"
We responded:
"Thank you so much for your wonderful review, Sandra! It’s always a pleasure to assist you, and I’m glad to hear that both Paul and I have been able to meet your needs with professionalism and promptness. Your recommendation means a lot to us, and we’re committed to providing the best service possible."
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thomas RL

October 1, 2024

2  out of  5
rating by thomas RL
"I’m updating my review because I had a second conversation with Audra, who changed her story and today she wasn’t sure about what she had seemed to be confident about when on our first call. She had reassured me that I can cancel my insurance and reinstate it at a later time without losing any discounts, for pausing my account. I intended to travel and shop for a car when I returned. In my initial conversation she said I can do that within 3 months. Which as of today is incorrect from what I understand. She also seemed to get argumentative when I asked her “respectfully can I have someone call me with more experience because this is important to me”. - later I asked to discuss with someone and said nobody is available and refused to talk with me and insisted to only use email which felt like a childish pouting. Very unprofessional and I’ve never experienced this with them after more than 10 years of being a client. PREVIOUS REVIEW: They are great, and always have been great. Even after an accident where my car was totaled, they have been helpful to explain how I can cancel my insurance being that I don’t have a vehicle and reinstate it once I get a replacement vehicle."
We responded:
"Tommy thank you for bringing this to my attention.  I had the opportunity to speak with Audra and it seems there was a misunderstanding on the timing of being able to reinstate your auto insurance since you no longer have insurance with my Agency.  In speaking with Audra, she wanted to confirm for you that the time frame was in fact one year for reinstatement of your auto insurance, so she did not provide you with misinformation.  She copied me on the email confirming that for you.  I also spoke with Paulo who spoke with you after you spoke with Audra.  Paulo let me know he too was also able to confirm for you over the phone the one-year time frame for reinstatement for your auto insurance.  As always, State Farm can change that in the future, but as this time, this is what they will allow.  I wish you safe travels on your upcoming trip. "
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AnnaMarie Arzadon

October 1, 2024

5  out of  5
rating by AnnaMarie Arzadon
"Always a pleasure speaking to and working with Audra. This location is by the far the friendliest and wonderful to work with. Recommending this location to all my friends and fam."
We responded:
"You're right, Audra is wonderful! I'm sure she'll be flattered by your compliments. Thank you so much for your kind words and recommendations, AnnaMarie!"
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Gianna Tripodi

September 30, 2024

5  out of  5
rating by Gianna Tripodi
"Paulo was awesome he was so quick with my certificate request and was even quicker with responding to my additional policy questions. Very nice agency. I appreciate the hospitality."
We responded:
"Thanks for leaving a review, and mentioning Paulo. I'll be sure to share your praises with him! I'm glad you had a great experience with our agency, Gianna!"
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Nathan AP

September 25, 2024

5  out of  5
rating by Nathan AP
"Paulo DaCosta at this office was a huge help — thorough, knowledgeable, professional, and courteous. Recommend!"
We responded:
"Thank you so much, Nathan, for your kind words! We’re thrilled to hear that Paulo provided you with such thorough and professional service. It's always our goal to ensure our clients feel supported and informed. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Yvonne Lau

September 25, 2024

5  out of  5
rating by Yvonne Lau
"Paulo was awesome. He provided me with the documents that I needed promptly, and correctly. I seldom come across such an efficient insurance agent. His service is highly recommended."
We responded:
"Yvonne, thank you for your fantastic feedback! We're so glad to hear that Paulo was able to provide you with the documents you needed quickly and accurately. Efficiency is key in our industry, and it's wonderful to know that he stood out in that regard. We truly appreciate your high recommendation and are here to assist you anytime you need further support!"
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Lauren Kim

September 24, 2024

5  out of  5
rating by Lauren Kim
"Worked with Meenas for a state-to-state transfer, very polite and clear. Definitely reach out to Meenas for any of your auto, home, or life insurance needs."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Meenas provided you with clear and polite assistance during your state-to-state transfer. Lauren, it's fantastic to know that you found his service helpful for your insurance needs."